Q: Why do I have to transfer my website? What does web site migration entail?
A: The website migration service that we are offering is free of cost (within a certain limit). We will move your website(s) to our first–class cloud hosting platform without you having to do anything. We know from experience that switching web hosting providers can result in lost data and undesired downtime. Because of this, we will accomplish all that for you for free!We have highly accomplished administrators whose main job is to make certain that your website functions precisely as it did on your previous hosting platform. The administrators are well–versed in transferring custom–made sites, as well as sites that are based on well–known web apps like Joomla™ and WordPress.
Q: Website migration sounds like lots of work. How long is it going to take?
A: While we can’t give you a precise time interval, because there are a lot of factors, among them the size of the files and databases, the physical location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will do our best to migrate your website within 48 hours, and in some cases – within 24 hours (in case the website content is not very large).
Q: What details will I have to give to your Website Migration Department?
A: We’ll require the login information for your old web hosting provider’s Control Panel and the site’s name (domain name).
Q: My old web hosting account has delicate info inside. How can I trust you?
Q: How about downtime? Will my web site be unavailable?
A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your former hosting provider. When the migration is complete, we will make sure that everything is working correctly and that the integrity of your data is not jeopardized before telling you that the transfer is over. Then we will explain to you how to transfer the domain name over to your web hosting account with us and how to edit the DNS records.
Q: Will my present hosting provider know that I am leaving them?
A: Nope. Aside from your login info for the Control Panel, we won’t need anything. We’ll never contact your hosting provider. They won’t know anything about the migration either.
Q: Which hosting platforms do you support?
A: Yep. We support all conventional Linux–powered web hosting platforms. We don’t support Windows–based web hosting platforms, as we do not offer Windows hosting solutions ourselves.Additionally, we do not support proprietary web site building and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.