Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Warranty

  • Our group of technicians will try their best to reply to your support demands within less than 1 hour. If, however, the situation you have stumbled upon demands the assistance of our Administrators’ =Dept,= we’ll address the ticket to the administrator on shift and will write a comment to let you know.

  • Top quality support service

  • Top–quality Technical Assist Service

  • We offer around the clock client help and support via a super–fast ticketing application incorporated into your Control Panel. You may email us whenever you want about any of the software packages that come pre–installed on your virtual server, this includes the chosen Linux OS, the server management panel and our custom created Web Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that comes for free with your virtual server, you’ll discover a useful Help zone, incorporating all you need to have knowledge of when controlling your web sites and apps. We have integrated a wide selection of how to reports and video tutorials that illustrate the important website management responsibilities in an easy to comprehend manner.