1 hour ticket response
Quick support is our key objective and that’s why we have a team of experienced technical support engineers who are prepared to offer a rapid reply to any question that you might have. Simply submit your support ticket from your Web Hosting Control Panel and we’ll reply within sixty minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute response time.
An Outstanding Technical Support Service
Each member of our tech support staff has many years of experience in the shared hosting industry and the majority of them have been with us for at least five years. They are all ready to answer all your queries in the most professional manner possible.
A User–Friendly Help Section
To help you find a quick tip on how you can use a particular feature, we have incorporated a truly intuitive Help section in the Web Hosting Control Panel. You can search through a big selection of web hosting account management articles and website administration articles, have a glimpse at our F.A.Q. section or check out our instructional video tutorials.