Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You can find almost all the answers to your questions in the intuitive Help section included in your Web Hosting Control Panel. It includes a huge knowledgebase with commonly asked questions and comprehensive instructional articles written by our expert help desk support team.

  • Top quality support service
  • Tutorial Videos

  • For those who would like to learn how to take care of a common problem by watching a tutorial video clip, we have added a collection of video tutorials to our Web Hosting Control Panel. All the how–to videos are brief and simple to understand. They offer step–by–step demonstrations of different website management actions.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock help desk support service with a one–hour response time guarantee. A group of capable technicians will be online for you to respond to all the inquiries that you may possibly have. During non–peak times, an answer will be provided in even less than 20 minutes.