If you’ve never signed up for a web hosting account or you’re changing companies and the new one uses a Control Panel that you haven’t seen so far, you may get puzzled about how to do a given operation in your account or on your computer. That is why, many hosting companies have created a knowledge base, which specifies the most popular enquiries and problems associated with the specific platform they use, rather than adding only some generic details. This sort of knowledge base will enable you to find the necessary information quickly and effortlessly, so you will not have to dedicate both time and efforts to issues that might require something as simple as hitting a button or checking a tick box. Thus, not only can you get stuff done, but you can also learn a lot of new and important things, both about the way you can manage your account and about the way the hosting service works in general.
Extensive Online Documentation in Shared Hosting
If you have ordered your first shared hosting
account through our company or have transferred your site over to us, you’ll become used to our services and our custom-created Hepsia hosting Control Panel very quickly thanks to the fact that we have compiled an extensive online knowledge base where you can find all the info that you could ever need – both general info with regard to the web hosting service as a whole and more specific info about the separate functions that you can use and the issues that you may chance upon. The articles are available in two places. The whole article archive can be accessed via the Help section of the Control Panel. You can find articles that are dedicated to the different functions in every section of the Control Panel too. You can discover how to do basically everything, from enabling an .htaccess config file to administering a mailing list, and all the articles feature in-depth guidelines, so you will never become disorientated due to an ambiguous text. Surely, if you come across a more specific problem and you can’t find a solution in our knowledge base, you can contact our customer care team members 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
We have prepared an in-depth knowledge base for all our present and prospective clients, so if you order a semi-dedicated server
package through us, you will be able to find any info that you are searching for at any moment. We’ve got a vast number of informative articles, which will help you understand better what is happening in your account – "What’s PHP?" and "What are file permissions?" are simply two examples. Our instructional manuals will help you accomplish anything you wish – unpack an archive, import a MySQL database, forward a domain name
, and so on. Besides, we’ve also got troubleshooting guidelines, which will enable you to discover what induces a certain problem and the viable solutions for it. In case you’re unable to send emails or your domain name opens an HTTP 500 error message, for instance, you can browse our knowledge base and recover the issue in no time. You can access the articles through any Control Panel section, as well as through the all-inclusive Help section.