A 99.9% Server Uptime
We have set up our shared hosting platform using reliable hardware and significantly modified software. Our sysadmins have installed a customized version of Security–Enhanced Linux on our machines to ensure maximum safety and reliability. We’ve set up a number of DDoS prevention devices combined with powerful firewall programs to make sure our network is invincible and secure.
Our shared hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, the guarantee stays unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is crucial to also build your own network infrastructure. Because of this, we built a custom–configured internal network in all our data center facilities. Relying on enterprise–class Juniper routers and switches, our internal network allows for stunningly fast data transmission rates and is fully redundant.
Because of this, you can enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, no matter which web hosting offer you’ve chosen.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done everything to lower all possible risks with our cloud hosting plans and even though our company offers first–class technical support, sometimes the client is simply not pleased with what we are offering. Or he wants to upgrade to a more robust web hosting solution, such as a virtual private server or a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully satisfied, you will get your money back.
24/7 Technical Support
In the event that you manage a hosting firm, your tech support engineers are of primary importance. That’s the reason why we have punctiliously selected a highly skillful group of tech support engineers, each with many years of training behind his back. Thanks to them, our company offers 24x7 support with all our hosting services.
And not just that, we offer a 1–hour response time guarantee. All customer support tickets are responded to in less than one hour and our average support ticket response time is just 20 minutes!